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Account Director (Experiential)

Listed on

Mon, 1 May, 2023


AU$105,000 - AU$125,000 per annum


Melbourne, Australia

Job Type



Client Service



Intro to the Role:

As an Account Director (Experiential) at Fulcrum, you will play a key role in overseeing day-to-day client communication, leading new business pitches, and managing a dynamic production and client services team. You will have the opportunity to work with global clients, creating outstanding events and content, and be part of a close-knit team in Melbourne CBD. If you are ambitious, experienced, and thrive off brand experiences, this is the perfect opportunity for you!

Your Role:

  • Oversee client communications across activations for experiential, digital, retail, live, and integrated projects (including design, PR, and social)
  • Actively scope and identify revenue and upsell opportunities to meet business objectives
  • Manage client communication by actively updating on process and any adds, moves, or changes
  • Work alongside the Founders and Creative Director to update on any project movements and business initiatives
  • Work closely with the pre and post-production team, ensuring a high standard of delivery
  • Confidently lead pitches and presentations
  • Collaborate with the client services and production team across creative challenges and problem solving
  • Confidently lead junior team members, mentoring and nurturing through the production process
  • Be the first point of contact for any issues that may arise internally and across suppliers
  • Manage and clearly identify resources required to meet pipeline, project standards, ensuring the highest quality of work is delivered
  • Ensure project budgets are quoted efficiently, consistently tracked, flagging any issues and reconciliation when needed

About You:

  • 5+ years of experiential/client services experience in a creative agency environment
  • Experience with high-quality events projects
  • Keen eye for detail and business-minded
  • Confident production knowledge across industry standards
  • Experience managing a team
  • Highly organised and comfortable multitasker
  • Strong financial understanding of budget handling

Salary & Benefits:

  • $105,000 – $125,000 per year


At Fulcrum, we celebrate diversity and know that our differences help us thrive. We are committed to diversity, inclusion, and providing equal opportunities at all stages of the recruitment process. Imposter syndrome can get in the way of meeting amazing candidates, so if you feel passionate about this role, please don’t hesitate to apply!

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