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Get Ready for the Phone Screen: Essential Dos and Don’ts

Nadia Clarke

Mon, 5 Feb, 2024


  • Reading Time:
    ~ 5 minutes

Have you ever received a call from a recruiter or hiring manager asking if you have a few minutes to chat about a job opportunity? If so, you were likely participating in what’s known as a phone screen. Phone screens are an increasingly common part of the hiring process, and they can be a great way to get your foot in the door at a company you’re interested in. But what exactly is a phone screen, and how can you prepare for one? In this article, we’ll answer these questions and more. We’ll also provide some tips on what to do after your phone screen to increase your chances of landing the job.

What Is a Phone Screen?

Have you ever received a call from a recruiter or hiring manager, asking if you have a few minutes to chat about a job opportunity? If so, you were likely participating in what’s known as a phone screen. Phone screens are an increasingly common part of the hiring process, and they can be a great way to get your foot in the door at a company you’re interested in.

So, what exactly is a phone screen? Quite simply, it’s an informal interview conducted over the phone between a recruiter or hiring manager and a potential candidate. It’s typically used as an initial step in the hiring process, serving as a quick and efficient way for employers to assess whether a candidate is a good fit for a position. During a phone screen, the recruiter or hiring manager will ask questions to get to know you and your experience, and to gauge your interest in the role. These conversations typically last around 15-30 minutes, making them a relatively low-time-commitment opportunity for both parties involved.

Phone screens aren’t just beneficial for employers, though. They’re also a great chance for you as a candidate to learn more about the company and the position, and to make a good impression on the recruiter or hiring manager. By preparing well and approaching the phone screen with confidence, you can increase your chances of advancing to the next stage of the hiring process.

Wait, So How Is a Phone Screen Different From a Phone Interview?

A phone screen is a more conversational and initial part of the hiring process than a phone interview. Phone screens are typically conducted by recruiters rather than the hiring manager and last around 15 to 30 minutes. During a phone screen, the recruiter will ask you general questions about your work experience, skills, and interests to determine if you are a good fit for the position. You can also ask the recruiter questions about the company, the position, and the hiring process.

In contrast, a phone interview is more formal and more in-depth than a phone screen. It is typically conducted by the hiring manager or a panel of interviewers and can last anywhere from 30 minutes to an hour. During a phone interview, you will be asked more specific questions about your skills, experience, and qualifications for the position. You will also be able to ask the interviewer questions about the company, the position, and the team.

Phone screens are shorter and more conversational than phone interviews, and they are typically conducted by recruiters rather than hiring managers. Phone screens are used to quickly assess a candidate’s fit for a position, while phone interviews are used to evaluate a candidate’s skills and experience in more depth.

Do All Screening Interviews Happen on the Phone?

While phone screens are the most common type of screening interview, some companies may choose to conduct them by video call or in person. The type of screening interview you have will depend on the company and the role you’re applying for.

Video call interviews are becoming increasingly popular, as they allow the interviewer to see your facial expressions and body language. This can be helpful for the interviewer to get a better sense of your personality and communication skills. In-person interviews are the most traditional type of screening interview, and they can be helpful for the interviewer to get a sense of your overall presence and demeanour.

No matter what type of screening interview you have, it’s important to be prepared. Research the company and the position, and practise answering common interview questions. Dress professionally, and arrive on time for your interview. With a little preparation, you can ace your screening interview and move on to the next step in the hiring process.

Here are some additional tips for phone interviews:

  • Find a quiet place where you won’t be interrupted.
  • Use a landline if possible, as cell phones can have poor call quality.
  • Speak clearly and concisely.
  • Be polite and respectful to the interviewer.
  • Ask questions about the company and the position.
  • Follow up with a thank-you email after the interview.

How Do I Prepare for My Phone Screening?

To make a strong impression and increase your chances of success, it’s crucial to prepare thoroughly for your phone screen. Here are some essential tips to help you get ready:

1. Practise Your Pitch: Prepare a concise and compelling introduction that highlights your relevant skills, experience, and career goals. Keep it brief, around 30 seconds to a minute long, and practise delivering it smoothly.

2. Review the Job Description: Take the time to carefully review the job description and identify the key skills, qualifications, and responsibilities required for the position. Tailor your responses to demonstrate how your background aligns with these requirements.

3. Research the Company: Gain a deeper understanding of the company by researching its mission, values, products, services, and industry standing. Familiarise yourself with recent news, press releases, and customer reviews to form well-informed opinions.

4. Set Up for Success: Choose a quiet and distraction-free environment for your phone screen. Ensure you have a stable internet connection if it’s a video call. Test your audio and video equipment beforehand to avoid technical glitches during the call.

5. Prepare Thoughtful Questions: Prepare a list of thoughtful questions to ask the recruiter or hiring manager. This demonstrates your genuine interest in the company and the role. Ask about the company culture, growth opportunities, team dynamics, and any specific challenges or projects related to the position.

6. Dress Professionally: Even though it’s a phone call, it’s still important to dress professionally. This shows that you take the interview seriously and are trying to create a positive impression.

7. Stay Positive and Confident: Approach the phone screen with a positive mindset and confidence in your abilities. Remember that this is an opportunity for both you and the company to assess if there’s a good fit. Be yourself, be honest, and let your enthusiasm shine through.

By following these preparation tips, you can increase your chances of having a successful phone screen and move forward in the hiring process.

What Do I Do After My Phone Screen?

After you have completed your phone screen, there are several important steps you should take to follow up and maximise your chances of success.

Take some time to reflect on the phone screen and jot down any important points that came up during the conversation. Consider any questions that you were asked, as well as your responses, and identify areas where you feel you could improve. This reflection will help you prepare more effectively for future interviews and ensure that you are presenting your best self to potential employers.

If there is anything about your qualifications that you feel were not adequately addressed during the phone screen, this is the time to update your resume or prepare any additional materials that may be helpful in showcasing your skills and experience. Make sure your resume is up-to-date and highlights your most relevant accomplishments and achievements.

Finally, it is important to prepare for the next step in the hiring process, which may involve a more in-depth phone interview or an in-person interview. Research the company and the position further to gain a deeper understanding of the requirements and expectations. Practise answering common interview questions and be ready to articulate your career goals and motivations clearly and confidently.

By following these steps and taking a proactive approach after your phone screen, you can increase your chances of success and make a positive impression on potential employers.

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